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COVID-19 Pandemic

PrimeCare Pediatrics is committed to providing the best care to our community. Now that we better understand the risks and spread of COVID-19, we are more prepared than ever to help ensure a safe environment for patients to access care. During this time we want to assure our patients that we are fully prepared to handle Coronavirus cases as we adhere to vigorous practice health and safety protocols. In addition, We are offering both COVID-19 virus testing and antibody testing to all patients. 

COVID-19 Services:

There are two main tests to help find out if you have the COVID-19 virus now or if you may have had it in the past. 

COVID Swab Test

This is a diagnostic PCR test to determine if you have COVID-19 now. The test is done with a swab that takes a sample of mucous from the nasal passage. Results are typically available in 1-2 days.

 

COVID Antibody Test

Antibody testing (also known as “serology”) determines if you have already had the virus in the past. This a blood test that determines if you have been exposed to the COVID-19 virus and whether or not your body has reacted to it. The test measures the level of coronavirus “IgG” antibodies in the bloodstream. These antibodies appear approximately two weeks after the onset of infection or when someone was exposed to or got sick from COVID-19. Results are typically available in 1-3 days. 

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Diagnostic testing is available to any patient who is experiencing COVID-like symptoms or those who require testing to return to school or work. In order to receive testing, you must be evaluated by a medical provider first. Co-pay and other fees may apply. 

Safety Protocols:
Patient Screening.

We will continue to screen all patients with our COVID-19 screening questions and will be monitoring patient temperatures. 

Staff Screening.

All staff are screened daily for symptoms of COVID-19 and temperatures are checked prior to beginning their shifts. Anyone exhibiting symptoms, or who has been in close contact with an individual with symptoms of COVID-19, will be quarantined according to current CDC guidelines prior to returning to work.

Enforcement of Social Distancing.

We are limiting the number of patients in the waiting room to allow for appropriate social distancing. We are also encouraging patients to wait in their cars whenever possible. After you check-in, we will give you a call when we are ready for you.

Extensive Cleaning.

Cleaning of exams rooms takes place between each patient visit, along with frequent disinfecting of our welcome areas and frequently touched surfaces.

What you should do:
  • Wear a Mask. All patients & family members above age 2 should bring a mask to wear at all times when in our offices.

  • Don’t Bring Visitors.  We recommend that patients be accompanied by only their parent/guardian(s)

  • If You Are Unwell. If you are experiencing fever, cough, or shortness of breath, and have known exposure to COVID-19, please call us ahead of time. We may still schedule an in-office visit, but in a safe manner.

  • Please come EARLY to your scheduled appointment time. Please inform us if you are running late.

Additional Resources:
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